Refund policy

DAM Joyeria allows the exchange of its products for another of equal value within 30 days of the original date of purchase, only if the product is in perfect conditions of sale, without damage, in its original packaging, with all the intact labels and upon presentation of the original invoice / sales receipt and warranty booklet. Changes to custom, engraved and / or discontinued parts are not allowed. For any repair or product change, it is essential to present the purchase receipt. Returns are only allowed for sales at, we accept returns with reimbursement through the payment method used by the User, within 30 days from the invoice date only if the product is in perfect condition. sale, undamaged, with all labels intact, in their original packaging and upon presentation of the original sales invoice / receipt. For any repair, exchange or return it will be essential to show this receipt / invoice. Replacement of any part under warranty will be subject to applicable shipping charges and taxes. In case you need to return a Product, you should contact to receive advice on how to make the change through